Acceptance of Terms

Your acceptance of these Terms & Conditions is implied through your use of this website and/or our services. If you disagree with any part of these terms, please discontinue using our website immediately.

You must be of legal age in your jurisdiction to purchase any services or products. By placing an order or making payment, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

Terms & Definitions

Website All online information and content available on Denver Publishers website.
Customer The individual placing an order with Denver Publishers.
Company Denver Publishers operating under applicable laws.
Product Any service or product delivered to the customer.
Order A purchase request submitted via phone, email, or website.

Refund Policy

  • 100% refund within the first hour if work has not started.
  • After one hour, a 15% processing fee applies.

We will revise, rewrite, and reassign projects where requirements are not met. If unsuccessful, an agreed refund percentage may be issued.

Refunds may be approved where Denver Publishers is proven responsible for delivery failure after multiple contact attempts.
Refund Timeline
  • Refund requests must be submitted within 60 days.
  • 45 working days review period.
  • Additional 15 working days for payment.
  • 15% processing fee applies.
Refunds Not Applicable
  • Minor grammar or formatting issues.
  • Customer-caused delays.
  • Unclear project instructions.

Revisions Policy

  • Technical and objective errors are corrected free of charge.
  • Ghostwriting projects include revisions until approval.
  • Major content changes after approval may incur additional charges.

Email & Mobile Phone Policy

Consent

By providing your email or mobile number, you consent to receive project updates, service notifications and promotional communications.

Opt-Out
  • Emails: Click the unsubscribe link.
  • SMS: Reply STOP.
Security

Your contact information is never shared with third parties except where legally required.

Modifications to Terms

Denver Publishers reserves the right to amend or update these Terms & Conditions at any time. Continued use of our services after changes constitutes acceptance of the revised terms.

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